Latest Blog Posts


The Influence of Instagram
The Influence of Instagram Courtesy of: Visual Capitalist

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The Social Media Universe
A Visual Map of the Social Media Universe Courtesy of: Visual Capitalist

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What Happens in an Internet Minute in 2017?
What Happens in an Internet Minute Courtesy of: Visual Capitalist

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Key Considerations Before a New Product Launch
Key Considerations Before a New Product Launch   Courtesy of: Visual Capitalist

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Africa’s Exploding Tech Startup Ecosystem
Africa’s Exploding Tech Startup Ecosystem     Courtesy of: Visual Capitalist

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The Fastest Growing Companies Use These Technologies
The Fastest Growing Companies Use These Technologies   Courtesy of: Visual Capitalist

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The Data Behind Authenticity in Business
Recognises the Brands?! Thanks www.thinkbonfire.com

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Uncertain Times: Strategies For Businesses
MARKETING IN UNCERTAIN TIMES: STRATEGIES FOR COMPANIES AND ENTREPRENEURS ALIKE Uncertainty produces anxiety and anxiety breeds resistance. Therefore, the higher

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Kenyan SMEs and Social Media Ads
SOCIAL MEDIA ADVERTISING: It is no secret that digital advertising has become an essential part of most marketing campaigns. Statistics

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Data on customers
Data on Customer Complaints
What the data on customer complaints really translates to and how to handle them Copy: Customer Service Week Infogram

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Faded Fall
Customer Service Week: Appreciate The Customer
Customer Service Week: Appreciate The Customer Unless you’ve been under a rock, two things happened to the French Grocery Retailer

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Customer Acquisition and Retention
The Customer Experience If there’s one book that cracked and firmed me up at the same time is  It’s a

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customer-service
Brand and Negativity #CSWEEK2017
The Customer Experience Week for CarreFour Kenya was … #CSWEEK2017 Stuff Happen to Brands All the Time There are so

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