Faded Fall

Customer Service Week: Appreciate The Customer

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Customer Service Week: Appreciate The Customer Unless you’ve been under a rock, two things happened to the French Grocery Retailer – Carrefour in the last 7 days. In one corner, they will be moving into TRM Mall occupying Nakumatt’s spot, and on the other corner, what hit the Twittersphere was an incident at The Hub […]

Customer Acquisition and Retention

Posted Leave a commentPosted in Blogs, Brand, customer Service, Digital Marketing

The Customer Experience If there’s one book that cracked and firmed me up at the same time is [bctt tweet=”Kevin Hart’s ‘I can’t make this up’” username=”mybizmarketer”] It’s a gel of humour and serious inspiration. In one chapter he points out the difficulty of achieving success and that, what’s more, difficult is succeeding consistently or better […]